These days, almost every transport network has some kind of onboard technology. Be it onboard WiFi, CCTV, dashcams or GPS. But the steady evolution of new technologies has led operators to collect a hodge-podge of technologies with little or no clear connection to each other. This means operators end up paying several different monthly bills to different companies. Not only does this mean more work for the operators, but it also denies companies access to a complete picture of their daily processes. With a suite of centralised onboard technologies, however, transport networks can remotely manage their onboard footage and monitor WiFi usage through one system.
Unify technologies to improve efficiency
Transport technologies are a rapidly developing industry, with more operators acknowledging that amenities like onboard WiFi are now an essential feature for journeys. With a huge range of companies and technologies from which to choose, new features are purchased and introduced as and when they can be. This, in turn, has resulted in vehicles packed with a collection of disparate technologies with little or no means of communicating with each other.
That’s bad news for passengers and operators alike. Operators miss out on the valuable insights gained from seeing every element of their service together in one place, while passengers lose out on an improved service. With a centralised platform for onboard services, operators gain a comprehensive overview of services. That’s why every Sygnal package offers a completely integrated system, where all your onboard technologies can be consolidated under one platform.
Standardise to save time
Put simply, integrating your current onboard technologies into one platform saves you time and money. Many smaller coach and bus companies operate on thin margins. That’s not to mention the added headache that comes with managing multiple accounts to different companies. Paying separate companies for your CCTV, onboard WiFi, fleet tracking and any other technology you use is time-consuming and can lead to missed payments. By managing all of your onboard devices through one platform, you have the opportunity to focus on running your business and improving services.
Operators using Sygnal’s centralised onboard technologies can relax in the knowledge that their assortment of technologies is covered under one statement. With a range of packages available for companies of every size, Sygnal enables operators to focus on optimising their services and taking advantage of the data insights afforded through the Sygnal Portal.
Say goodbye to data silos
Across every industry, data has become an invaluable tool to steer marketing campaigns and shape services. But, just as in every industry, transport operators often gather their data from a myriad of different sources. This presents a serious challenge when comparing analytics from the different areas of your company.
Data silos tend to develop naturally in any organisation. Of course, even in relatively small companies, different departments, services and even vehicles can serve a unique purpose. Between these roles, with their contrasting responsibilities, it’s inevitable that data blind-spots will develop.
By centralising onboard technologies through a dedicated platform, you can avoid data-gaps and draw more nuanced conclusions from your customer base. For instance, if you know your onboard WiFi is lagging on certain routes, you can compare these routes to the data from your onboard GPS. You can then consider installing WiFi-booster antenna to expand coverage on specific vehicles. Likewise, if the metrics reveal a significant increase in data consumption for a specific time of day, you can compare these high-traffic points with the number of passengers that boarded through your mobile-ticketing system and increase bandwidth for key times.
If transport companies want to truly optimise their service, technologies must be configured to operate as a cohesive unit. The Sygnal Portal provides dedicated access to every element of your onboard technologies, enabling key staff members from every department to create a complete picture of where the business thrives, and more crucially, where it falls short.